Refund and Returns Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 90-day return policy from the date of delivery.

Eligibility for Returns

To be eligible for a return, items must meet the following conditions:

• The item must be unused, unworn, and in its original packaging.
• All original accessories, manuals, and documentation must be included.
• The item must be in resellable condition (free of damage, stains, or wear).

We reserve the right to refuse returns that do not meet these criteria.

How to Initiate a Return

To start a return, please follow these steps:

1. Contact us at [Your Support Email] with your order number and reason for return.
2. We will provide you with return instructions and a return shipping label (if applicable).
3. Ship the item back to us within 90 days of delivery.

Return Shipping Costs

• Customers are responsible for the cost of return shipping.
• If you use our prepaid return shipping label, the cost will be deducted from your refund amount.
• We recommend using a trackable shipping method, as we are not responsible for lost returns.

Refund Process

• Once we receive and inspect the returned item, we will process your refund within 5-7 business days.
• Refunds will be issued to the original payment method.
• Depending on your bank, the refunded amount may take additional time to appear in your account.

Non-Returnable Items

Certain items are not eligible for return, including:

• Items marked as Final Sale
• Digital products or downloadable content
• Gift cards
• Items that have been used, washed, or altered

Damaged or Defective Items

If you receive a defective or damaged item, please contact us within 7 days of delivery at [email protected]. We will arrange for a replacement or refund at no additional cost to you.

For further questions about our return policy, feel free to contact our customer service team at [email protected].