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Free worldwide shipping on all orders

Customer Help

Our happiness team is always here to assist.

Common purchase queries answered

Orders and Shipping

It depends on the shipping option you choose 

FREE Shipping20 – 25  business daysFree
FAST Shipping10 -15   Business days$4.99
EXPRESS Shipping3 – 7  Business days$9.99

We’re processing the orders in 48hours you can change your adress before the end of the processing time

You can use the form in this link to track your order 

We do not store any of your banking information

We’re offering worldwide shipping plan 

Yes, just make sure to buy all the products at once

 
If you need to swap an item

Returns and Exchanges

You can check our returns & refund policy from this link :

https://shopwalrus.com/returns-and-refund-policies/

We’re very sorry for that you can return the wrong item and we will send your item with a fast shipping 

If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

You can use the chat icon in the corner or email us at [email protected] if you’re not happy with the product and we’ll send you the return address 

Using the chat icon in the buttom right or email us at [email protected]

You can still change the address before the end of the processing time which is 48 hours after your proceed the order

You can still change or cancel the order before the end of the processing time which is 48 hours after your proceed the order

Yes, Just leave your email in the item you want and we’ll notify you when the item is back in stock.

Free Worldwide shipping

On all orders

Easy 30 days returns

30 days money back guarantee

International Warranty

Offered in the country of usage

100% Secure Checkout

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