Delivery times vary based on your selected shipping method:

• FREE Shipping: 10 – 21 days

• FAST Shipping: 7 – 10 days

• EXPRESS Shipping: 3 – 7 days

Please note that processing times typically take 1-3 business days before shipment. You will receive a tracking number once your order is dispatched.

Creating an account is quick and easy:

1. Click on the “Sign Up” or “My Account” button on our website.

2. Enter your name, email address, and create a password.

3. Click Register and confirm your email if required.

With an account, you can track orders, save your favorites, and enjoy a faster checkout experience.

If your order has not been processed yet, you can update your shipping address by:

• Logging into your account and editing your shipping details.

• Contacting our customer support at contact@shopwalrus.com as soon as possible.

If the order has already been shipped, we may not be able to modify the address.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order by:

• Clicking on the tracking link in your email.

• Visiting our Order Tracking page and entering your tracking number.

No, for security reasons, we do not store your credit card details. All transactions are securely processed using encrypted payment gateways.

Sales tax may be applied based on your location and local regulations. Any applicable taxes will be shown at checkout before you confirm your purchase.

Yes! We offer worldwide shipping. If your country is available at checkout, we can ship to you. If you have concerns, contact our support team.

We try to ship all items together. However, in some cases, items may be shipped separately due to availability, warehouse locations, or supplier restrictions. If this happens, you will receive multiple tracking numbers.